Terms & conditions

TERMS & CONDITIONS

1. INTERPRETATION & VARIATION

Please read carefully the following Terms & Conditions. These Terms define your and Equal Yoga rights and obligations. Equal Yoga may from time to time amend these Terms. The most recent version of these Terms can be accessed at any time at https://equalyoga.com/content/terms-and-conditions Changes to these Terms will be notified via posting on the Site (or other written notice to you).

1.1

In the Terms & Conditions the following definitions apply:

Company means Equal Yoga Holding BV (trading as Equal Yoga Amsterdam Linnaeusstraat BV, Equal Yoga Amsterdam Rozengracht BV, Equal Yoga Amsterdam Hoofdweg BV, Equal Yoga Amsterdam Studio BV, Equal Yoga Rotterdam Van Vollenhovenstraat BV, Equal Yoga Utrecht Oudegracht BV) Member/Studio User means any person that has signed a Registration Form or ticked the Waiver box online which has been accepted by the Company. Registration Form means the registration & application form signed by each Member. Studio means any of the Yoga Studios of the Company as published on our website(s). Terms & Conditions as defined here.

Website means www.equalyoga.com or affiliated websites.

1.2

The Terms & Conditions are incorporated into the Registration Form & online booking system.

1.3

The Company reserves the right to vary or revoke any of the Terms & Conditions from time to time which it may consider necessary or suitable for the regulation of the governance of the Studio and the conduct of Members. Any such changes will be published on our websites and, until revoked, are binding on Members.

1.4

The Terms & Conditions shall be governed by the laws of The Netherlands & subject to the exclusive jurisdiction of the Dutch courts.

2. MEMBERSHIP/STUDIO USER

2.1

Subject to condition 2.2, when a person has signed a Registration Form or ticked the terms & conditions online they shall become a Member of the Studio or a studio user.

2.2

Acceptance of a person as a Member or a studio user is at the discretion of the Company.

2.3

The Company reserves the right to withdraw, suspend or refuse to renew the membership of any Member or User whose conduct is, or may deemed to be in the Company’s reasonable opinion, injurious to the character of the Studio or amounts to a breach of the Terms & Conditions or where such expulsion is otherwise to be in the interests of the other Members of the Studio. Any Member so expelled shall forfeit all privileges to membership & shall not be entitled to any refund for any period during which his membership is suspended.

2.4

The Studio may run promotional introductory offers from time to time. These offers are exclusively for new students who are not already registered (Members/Users) with the Studio & are not for repeat use.

3. STUDIO OPENING TIMES

Details of class times at the Studio may vary from time to time. Class times will be published by the Studio on our Website. Studios are open 15 minutes before and after class.

4. PAYMENT TERMS

4.1

Details of class prices & class card prices are available on our website(s) or shall be such prices as determined by the Company from time to time.

4.2

Payments for classes at the Studio do not entitle you to attend classes of any other yoga Studio other than those operated by this Company (in the event that they are available).

4.3

Subject to any statutory right of cancellation, payments for classes, class card fees, monthly subscription fees & annual payments are made non-refundable unless otherwise stated in the Terms & Conditions.

4.4

Workshops, Retreats & Programmes at Equal are non refundable. They can be credited to account if notice is given with a minimum of 2 days prior to the workshop date due to unforeseen circumstances (exceptions made for certain medical/personal circumstances at The Company’s discretion). Deposits however are non-refundable.

5. MONTHLY AUTOPAY 

5.1

The provisions of this clause 5 shall only apply to Members that subscribe to classes by monthly (Subscription).

5.2

Members shall be given no less than 30 working days’ written notice of any increase in their Subscription (unless otherwise agreed in their contract)

5.3

A Member may cancel their Subscription as per their contract type by written request to info@equalyoga.com, giving a 10 days notice before the next renewal date.

5.4

Members agree & acknowledge that by agreeing to the Minimum Subscription of the contract chosen, they are being given preferential rates by the Company & therefore it is fair & reasonable that the Company charges them for any payments as described & referred to above.

5.5

If the payment is not successful, we have the right to cancel the membership and charge for any additional administration costs. Any issues or concerns with monthly payments should be sent to info@equalyoga.com.

5.6

With Auto top up, the company will immediately renew the contract after a member reaches 0 classes regardless of the next renewal date.  The new activation and renewal date will then be based on the day that the Auto top up happened.

Customers must have a credit card on file for Auto top up to work successfully because the company will charge them for the next payment.  If a customer does not have a credit card on file, or the card is declined, the Contract will be reported under Failed Billing and the class count will not replenish.

5.7

Unused monthly classes will not carry forward to the next monthly contract.

5.8

Members who do not wish to accept a change proposed by the Company to the Terms & Conditions or to pay an increase in any Subscription fees may cancel their Subscription by giving written notice to the Studio. The notice must be given before or within 30 days after the change to the Terms & Conditions or increase in subscription fees takes effect & must expire at the end of the relevant calendar month. The Member giving notice must continue to pay subscriptions at the rate current immediately prior to any proposed increase until the end of such notice period.

5.9

If a customer's auto-debit payment fails, the company will try to take the payment up to 3 times. If after the third attempt to take payment is still unsuccessful, the contract will be ended immediately.

5.10

At Equal memberships are really flexible and we have a number of options to suit everyone. A membership can be frozen for a maximum of 2 times per year for a minimum of 2 weeks and a maximum of 4 weeks. Just send a request to our support team support@equalyoga.com

6. PERSONAL BELONGINGS

Personal belongings are brought into the Studio premises at the Member’s risk & the Company does not accept liability for any loss or damage whatsoever to such items. For security reasons Members are advised to place personal belongings in the lockers provided & not leave them in the changing rooms/bathroom area.

7. FACILITY BOOKINGS

7.1

Cancellations – If you cancel more than 2 hours before the start of class no fee is applied. This allows waitlist students to be contacted & join the class.

7.2

Late Cancels – If you cancel within 2 hours of the class start time, you will be charged a 5 euro fee and if you have a class pass, you will lose a class.

Please remember that you must go to our online booking system & remove yourself from the class list.

7.3

Our Online Booking Facilities & rules are as follows:

• Classes can be booked online up to 2 weeks in advance for Equal members
• Classes can be booked online up to 1 weeks in advance for external partners 
• All students with online bookings must sign in at least 5 minutes before the class starts.
• When classes have reached their online booking capacity you can add yourself to the waitlist.
• If you are on the waitlist, up until 2 hours before the class, as soon as a spot becomes available you will be automatically added to the class and receive a booking confirmation email.
• If you add yourself to the waitlist less than 2 hours before class, when a spot becomes available you will receive an email with a booking link and you will need to try and book the class again. 
• This will be on a first come first served basis. 

7.4

Off Peak hours:

Weekdays: 10h00-17h00 
Weekends: After 11h30

8. USE OF FACILITIES

8.1

A Member is entitled to use the Studio’s facilities during scheduled class times providing always that the Studio may at any time withdraw all or part of its facilities for any period or periods & with notice, where practicable, in connection with any leaning, repair, alteration or maintenance work or for reasons beyond the control of the Studio or the Company.

8.2

Children under the age of 16 may only use the Studio & attend classes if accompanied by an adult & when under their care & supervision, however the Studio reserves the right of refusal for any minor to practice according to clause 9.1

9. FITNESS & HEALTH

9.1

Members are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.

9.2

Members with the following conditions should not attend class: low/high blood pressure & cardiac irregularities. If there is any doubt, the Member should consult his doctor. Members & their guests must notify the Studio of any circumstances affecting their health which may be exacerbated through continued use of the Studio.

9.3

Members are required to follow the instructions of the teacher at all times.

10. DRESS & FOOTWEAR

Members are requested to wear a form or dress appropriate to the practice of Barre, Pilates & Yoga. Footwear should be removed on entry to the premises & left in the hall area in accordance with instructions.

11. SAFETY & HYGIENE

11.1

Smoking is not allowed anywhere on the premises.

11.2

Do not walk around the Studio, changing rooms or showers barefoot (please wear flipflops) if you have foot complaints. Members must use the appointed entrance to the Studio when entering or leaving the Studio.

11.3

In the event of a fire, Members are asked to make their way to the nearest available exit.

12. GENERAL GUIDELINES

12.1

Members must at all times observe the Studio guidelines which may be notified to them from time to time & are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Members.

12.2

Members are required to keep their personal details up to date through the profile on the company’s website. All communications shall be assumed to have been received by the Member within 5 days of mailing to the last address notified to the Company.

12.3

The Company reserves the right to refuse admission to the Studio.

12.4

The Company may, if a Member so wishes, communicate with the Member by email. By providing an email address to the Company the Member consents to receiving email communications from the Company, including notices pursuant to the Terms & Conditions. The Member also accepts any risk that email may not be a fully secure & confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member in this manner.

13. LIMITATION OF LIABILITY

13.1

The Company cannot be held responsible for any service or equipment not being available for whatever reason. The Company reserves the right to make alterations to the types of facilities provided, without notice & in its absolute discretion & the Company shall not be liable for any loss occasioned by such alterations except in so far as loss is by law incapable of exclusion.

13.2

It is the Member’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any programme that they follow or class that they attend. Members accept the risk of injury from performing exercises & are advised to consult their doctor prior to beginning any programme or class. The Company accepts no liability for loss or damage to property or injury of Members or their guests to them on the Studio premises or outside the Studio except in so far as such loss, damage, or injury is by law incapable of exclusion.

14. WEBSITE TERMS & CONDITIONS

Information published on this web site is provided for the use of its visitors & you are advised that, although care has been taken to ensure technical & factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Equal Yoga may alter the information on its web site from time to time. Equal Yoga shall have no liability arising from the use by any party of the information on this web site. Equal Yoga does not warrant the information on this web site in any way & in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks & to implement your own precautions in this respect. Equal Yoga excludes all liability for contamination or damage caused by any virus or electronic transmission.

15. PRIVACY & SECURITY POLICY

Your personally identifiable information is kept secure. Only authorised employees, agents & contractors (who have agreed to keep information secure & confidential) have access to this information. All emails & newsletters from our sites allow you to opt out of further mailings. We may use your personal data to contact you if you have visited the studio as a guest, filled in a web-form through our website, emailed us or contacted us on social media. Your opinion is very important to us, so we may send you an email to seek your feedback.

Terms and Conditions for all Equal Yoga’s Teacher Trainings

 Definitions

1.1
Registration Form: the registration form of Equal Yoga that has to be filled out and signed by the aspiring participant prior to the yoga teacher training of Equal Yoga.

1.2
Conditions: these terms and conditions as applied by Equal Yoga to the yoga teacher training of Equal Yoga, which have been published on Equal Yoga’s website www.Equal Yoga.com, as well as provided with the registration form of aforementioned training. The General Terms are of effect from the date of signing until the last date of the applicable Teacher Training course.

1.3
Equal Yoga: Equal Yoga Studios and Teaching Facility, including all contracted staff.

Equal Yoga is situated in Rozengracht 191, 1016 LZ, Amsterdam, The Netherlands under Chamber of Commerce number 67437966

1.4
Deposit: the deposit, as mentioned on the registration form that has to be filled out and signed by the aspiring participant prior to the yoga teacher training of Equal Yoga, has to be paid by this participant prior to said training.

1.5
Financial agreement: the agreement between Equal Yoga and the aspiring participant of the teacher training of Equal Yoga that forms part of the registration form for mentioned training, in which the forms of payment for this training are set forth.

1.6
Student: the person who wishes to take, or is taking, as the case may be, the yoga teacher training of Equal Yoga.

1.7
Teacher: the yoga teacher who has been contracted by Equal Yoga to teach yoga classes during the yoga teacher training of Equal Yoga.

1.8
Tuition: the fee to be paid by the person who wishes to take, or is taking, as the case may be, the yoga teacher training of Equal Yoga. This fee is mentioned on the registration form that has to be filled out and signed by the aspiring participant prior to said training.

1.9
Training: Any training offered by Equal Yoga that trains its participants to become a teacher in the discipline of the training

1.10
Website: the website of Equal Yoga: www.equalyoga.com

 Applicability

2.1
These conditions are exclusively applicable to (the participation in) the Training. By partaking in the Training, as the case may be, the Student agrees with the applicability of these conditions.

2.2
Equal Yoga may change these conditions from time to time.

The current and valid version is always provided at the Website. Equal Yoga will announce possible changes previously, by e-mail.

 Participation and Evaluation

3.1
Students may only participate in the Training, as the case may be, after they have filled out the Registration Form completely, signed it for approval and sent it to tt@equalyoga.com, and subsequently have received a written invitation from Equal Yoga by email to participate in the Training.

3.2
Students may miss up to 24 hours of in-class training. Options to re-take in-class hours discussed under

3.3. In case of more hours missed Equal Yoga can no longer guarantee the chance of obtaining a certificate.

3.3
In case you miss a day: discuss with your leading teacher how to compensate for the missed TT hours. 1 Hour compensation class is €50, Half a day cost €125 and a full day of compensation classes cost €250

3.4
Missed or failed exams can be rescheduled. Cost for a rescheduling is €25 per assignment and €100 to re-do a practical exam.

3.5
Participation in the program and completing the hours alone does not mean the Student passes receives certification. Certification requires the passing of written and practical exams, handing in homework and evaluations.

Payment and Prices

4.1
The current tuition fee for the Training is mentioned on the Registration Form.

4.2
The ways of paying the Tuition, including a possible payment plan, will be agreed upon between the Student and Equal Yoga by filling out and signing the Financial Agreement.

4.3
Payment in terms: If you miss a payment deadline that includes an upcoming training weekend, the weekend can only be joined the payment has been transferred.

4.4
Tuition fee does not include any books and or other study material.

4.5
All other legal refunds due by Equal Yoga to the student will be processed and paid within 2 weeks.

 Cancelation

5.1
The Student shall make the Deposit for the Training, if applicable, as mentioned on the Registration Form. After receiving the confirmation of acceptance to the training, the student has 14 days to change his/her mind and withdraw their registration, with refund of the deposit if already paid. Subject to article 5.2, after payment by the Student the Deposit will under no circumstances be refunded.

5.2
The Student may cancel their registration for the Training with full refund of the amount paid (minus the Deposit), until one (1) month prior to the start date of the Training. This can be done by e- mail to: tt@Equal Yoga.com. Subject to article 5.3 and 5.4.

5.3
Early bird payments are also fully refundable.

5.4
In the case the Student cancels their registration for the Training within one (1) month prior to its commencement, the Tuition will not be refunded, or the Tuition will be charged to the Student.

5.5
Equal Yoga has the right to cancel the teacher training in case of not enough applicants or personal or business circumstances. Equal Yoga will refund the paid course fees within 10 working days after cancellation.

 Health

6.1
The Training has an intensive schedule and curriculum that is physically, mentally, and emotionally demanding. By participating, the Student declares that he/she is healthy on a medical and mental-health level and is ready to fully participate in the demands of the program of the Training.

6.2
By participating in the Training, the Student declares that he/she is aware that it is his/ her own responsibility to take care of his/her own health and well being during such training at all times.

 Code of Conduct

7.1
Students shall adhere to Equal Yoga’s code of conduct at all times:

• Come to the yoga class clean
• The use of (unscented) deodorant is highly appreciated. Because of some Student’s sensitivities or allergies, please refrain from wearing any perfume, aromatherapy or other scents.
• Wear clean, comfortable clothing during the yoga class.
• It is advised not to eat later than 2 hours prior to a yoga class. In any case, do not practice yoga on a full stomach.
• No shoes in the yoga studio, and no glass in the rooms
• Phones should be turned off/put on flight mode during the Teacher Training Weekend.
• Equal Yoga provides yoga mats for use during the yoga classes. The yoga mat should be cleaned and put away by the Student who has used it.
• The (physical) integrity of the Students shall be respected at all times.
• Arrive at least 10 minutes early If the student arrives late (over 15 minutes) more than 2 times during the course of the Teacher Training, the Student will not be counted for that portion of the day’s attendance.

7.2
The Student must be able to support the group learning process. The Student may be requested to leave the Training, if it is determined by the Teachers that his/her participation would in any way compromise a safe and cohesive learning environment.

7.3
Equal Yoga reserves the right, at its discretion, to deny Students entry to Equal Yoga and terminate their participation in the Training, as the case may be, who do not adhere to the code of conduct as set  forth in article 7.1 and 7.2, or do otherwise disturb the peace, without reimbursing any already paid Tuition.

 Liability

8.1
Equal Yoga shall not be liable for any injury, loss or damages in connection with, or resulting from, participation in the Training.

8.2
The Student will never engage Equal Yoga, the Teachers, or any of the supporting staff, in legal proceedings relating to possible damages in whatever form, that may be the result of participation in the Training.

8.3
Equal Yoga only works with qualified yoga teachers and will always offer yoga classes of the highest quality, nonetheless, there is always a risk of injury involved when taking a yoga class. By participating in the Training, as the case may be, the Student accepts such risk of injury. Equal Yoga offers the following guidelines to diminish the risk of injury:

– Consult with a physician when you are not sure you are completely healthy, or have a condition, before starting to take yoga classes.
– If you have an injury, or other physical issue, inform the yoga teacher thereof before you start your yoga class.
– Listen to and follow the instructions of the yoga teacher.
– Be conservative when exercising yoga and listen to your physical limitations.
– Don’t do any exercises that are painful.
– Ask questions when you do not understand an exercise.

 Copyright

9.1
All Equal Yoga materials are under copyright protection of Equal Yoga and cannot be reproduced by the Student without permission of the author. Failure to comply may result in legal action. This includes both the course layout, other shared documents and the student manual.

 Personal data

10.1
Equal Yoga collects personal data of the Students in order to keep a file of its members and for the exercising of payment orders. Equal Yoga shall be careful while collecting these data and will always comply with the applicable Data Protection act (GDPR).

10.2
Equal Yoga will also use the personal data as mentioned in clause 10.1 to keep the Students informed about Equal Yoga’s activities, and possible changes in, e.g., the class schedule. if the Student does not want to receive any communication from Equal Yoga, he can opt-out by sending e-mail to: info@equalyoga.com. The Student is informed that in such a case he or she may not be able to make use of all Equal Yoga’s services and products.

10.3
Without prior written consent, Equal Yoga will never transfer any personal data of the Students to a third party.

10.4
All details that students share with Equal Yoga, not only personal data but also the private and health issues, are honoured in its private nature and are handled with highest care and protection of this information.

 11 Applicable law, Dispute Resolution, Prevailing language

11.1
Dutch law applies exclusively to the conditions.

11.2
In case of complaints, please send an e-mail to tt@Equal Yoga.com. In case we can not solve the issue together, the following certified third party organisation can be addressed to assess and mediate on the issue: Kim Hakvoort, DingemansVanDerKind, Sarphatistraat 9,1017 WS Amsterdam. www.dvdk.nl . They will report back within 4 week with a ruling. Their final decision is binding and will be adhered by Equal Yoga. The costs for this procedure will be equally shared by both parties. Consequences of the decision will be administered within 14 days by Equal Yoga.

11.3
After sharing your complaint with us through email, you will receive an answer by email within 2 weeks. The complaint will be handled and solved within a maximum of 60 days from first contact, if within 60 days the issue is not solved, another 60 day extension to solve the issue applies. In case resolving and the processing the complaint takes longer than the initial 60 days, the student will be notified before the end of the 60 days on the status, and a new estimate will be given on why it is taking longer and a new estimate of date of finalising the complaint will be provided.

11.4
The complaint will be handled with care and protection of privacy of the complaining party. Also, the complaint will be archived and stays retrievable for a period of 1 year from the first contact.

11.5
The program may primarily be given in English. The Student has the choice to write their papers and exams in Dutch.

 COVID-19

12.1
Incase of a government imposed lock-down which results in studio closures, classes will continue online. Students are responsible for facilitating their home studio set up to participate.

12.2
Students must follow the RIVM guidelines and studio guidelines to ensure safety and hygiene for themselves and other students.